Working with vulnerable tenants

Who should attend?

All staff working in front line services with children and adults who may be vulnerable.

Duration

Half day or full day workshop is available Monday to Saturday

Outline

Working with vulnerable tenants can present housing providers and landlords with a range of issues that are often associated with their tenancy agreement.  This workshop will consider a range of vulnerabilities identified as requiring additional support to sustain tenancy agreements.  These may include; prison leavers, mental health,  have or be recovering from, drug or alcohol dependencies, disabilities and learning difficulties, be in receipt of benefits, or be living with, or escaping from, domestic abuse. This workshop will equip housing staff with the skills to support tenants who are vulnerable within their communities.  It will enhance staff knowledge about legislation, internal policies and procedures regarding equal opportunities, diversity and inclusion and provide a range of strategies for getting the best outcomes for vulnerable tenants.

Key Skills and Learning Outcomes

  • Be better informed about a range of vulnerabilities that affect tenants
  • Understand the legal context and the organisations approach to supporting vulnerable tenants
  • Appreciate the issues associated with equal opportunities, diversity and inclusion.
  • Know how to work successfully with vulnerable tenants
  • Be clear about good practice in setting up tenancy agreements and prevent future issues arising
  • Be aware of local and national organisations that can support and how to make a referral

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